Helen, thank you so much for everything you did for me and Jamie during our house hunting journey. You made buying our first home so easy and enjoyable and we are very grateful! We appreciate your quick responses to our questions, your efficiency, and most importantly, your professionalism. We will be sure to pass along your information to friends and family when they need your services! Thank you again. Catie and Jamie
Dear Helen, thank you so much for everything you have done to help us get into our new home. We know you worked hard. You kept us in the look throughout the process and we never doubted your dedication to us. Buying a home and moving is stressful enough and we had special circumstances. You made us feel like you really cared and wanted to help our family get into our new home on time. Thank you so much for everything. Ben and Christie
VA BUYER TESTIMONIAL|
Helen, I would like to give you a great big THANK YOU from both Rob and I. I know our loan was probably a little bit more challenging being out of state, in the military, and all the other little odd things that we had to deal with being a military family. But you never skipped a beat. I thank you for making us feel like we could call on you anytime without hesitation, and we did those late night calls asking many questions! You just made us feel like it was no trouble at all. Not only did you make this whole process stress free. You gave us the peace of mind that we were in good hands. You took care of everything making it painless and simple. You were on the ball 110% and made our VA loan a success. All documents were handled quickly, and professionally. You took very good care of us. YOU ROCK girl. Thanks again from the bottom of our hearts. Rob and Paula
Going through a divorce was one of the most difficult processes in my life. The financial changes associated with the divorce were complicated and overwhelming to me. To keep my home, I needed to refinance my mortgage, which included being the sole owner and getting cash out to pay my ex-wife her half of the equity. Helen handled everything efficiently and effortlessly. She walked me through the process and answered every question. My closing went flawlessly. I would highly recommend Helen for anyone needing assistance with their mortgage loans during this difficult time in their lives. Paul
Helen, I just got back from the closing and I wanted to take a moment to thank you for your excellent service in the transaction. I appreciated you copying me with relevant information from the very start. Whenever I did have a question or concern, you were always fast to respond. Edward G. Detzel
Helen, I was very happy with how you kept everyone in the loop through the entire process. Your communication and the way you were pro-active with information during each phase was much appreciated. Herb Johnson
Hi Helen, I wanted to take a moment and thank you for always making the loan process a smooth one. In this current market especially, anything that goes smooth is a blessing! I always recommend you to my buyers because I never have to worry about any of the loan details. You are consistently on the ball; closings are always on time and never any surprises. Your knowledge is incomparable! Thank you for always doing a wonderful job! I have another happy buyer, can't wait to send you the next one! Michele Wood
Helen Ruehmer is one of the best loan officers I have worked with in the industry! She took over a loan that was going nowhere fast and in a very timely fashion got us to the closing table! Helen was wonderful in this stress filled situation, easing all parties’ worries and concerns with constant updates along the way. Without Helen’s assistance, this deal would not have closed. Ellen Hudson, Columbus.
Helen excels in keeping her clients as well as the Realtors in the transaction well informed during the processing of the loan. This approach results in all parties feeling involved and in control of the process, rather than feeling that they are a victim as sometimes happens with less attentive loan officers. Helen’s clients come to the closing table with a high level of comprehension. Janet Kinsley
Stephanies Ann Whitaker|
My American Mortgage Loan Originator gave clear answers night or day to my questions. He dealt with the real estate agents to resolve issues.
Tracy M. Pierce|
They did so much to help me. Not only was the closing process quick and easy and painless as far as all the paperwork I had to sign, my Loan Originator really went above and beyond; as many issues as I had trying to get this house and the problems that kept arising with the other realtor, my Loan Originator didn’t just give up and say ‘Oh well, looks like there is nothing more we can do.’ She bent over backwards to help me get in this house.
Gerald L. Robinson|
They were really good at keeping me informed during the whole process. I don’t think I would have received the same support if he had gone through any other company.
She did a lot of things different than other companies. She told me how the process was going to go right from the beginning. I felt like she was on my team. She was honest.
Dustin P. Doherty|
My Loan Originator didn’t judge me based on past credit history. I just wanted to determine if this loan was really something feasible and affordable for me. I expected the process was typical of all lenders. Information was posted online so that I could see it.
The interaction was good when I first started dealing with my American Mortgage Loan Originator. That was a positive right off the bat. He was always available to take calls.
Joseph Michael Hamilton|
I was surprised that my American Mortgage Loan Originator responded to our emails over the weekend within an hour.
Danell T. Cordray|
It was pretty straightforward and easy. She took most of the information over the phone.
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